Privacy Policy & Terms of Use
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Proventis Pty Ltd (ABN - 30697906997, "Proventis," "we," "us," "our") respects your privacy and is committed to handling personal information responsibly. This page sets out our Privacy Policy and our Terms of Use for this website. By using this website, you agree to the terms set out below.
Part A: Privacy Policy
Our approach
Proventis handles personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to protecting the privacy of our clients and website visitors and to being transparent about how personal information is collected, used, and disclosed.
Information we collect
We may collect personal information including your name, organisation, email address, phone number, and any details you provide to us through our contact form, by email, or in the course of discussing a potential or active engagement.
How we collect it
We collect personal information directly from you when you complete our contact form, correspond with us by email or phone, book time with us through our scheduling tool, or otherwise engage with our services. We also collect limited technical information automatically when you visit our website, such as browser type and general usage patterns, through website analytics.
Why we collect and use it
We use personal information to respond to your enquiries, discuss and deliver our advisory services, manage scheduling for meetings and consultations, and, where you have agreed to receive it, send relevant updates about Proventis. We do not use your information for any purpose beyond what it was collected for, unless you have separately agreed or the law requires it.
Who we share it with
We do not sell or trade personal information. We may share limited personal information with trusted service providers who help us operate this website and deliver our services, including website hosting, website chat and scheduling tools, and email service providers. These providers only use your information to perform the specific function we engage them for.
Overseas storage
Some of the service providers listed above may store or process information on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information continues to be handled in a manner consistent with the APPs.
Cookies
This website uses cookies, including through website analytics, to understand how visitors use the site and to improve it over time. You can control or disable cookies through your browser settings. A cookie consent notice is displayed when you first visit this site.
Data security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information you send to us online.
Access, correction, and complaints
You may ask us to access or correct the personal information we hold about you at any time by contacting us at contact@proventis.com.au. If you believe we have not handled your personal information appropriately, you can raise this with us directly, and if you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the date it was last updated shown at the top.
Part B: Terms of Use
Acceptance of these terms
By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.
Use of this website
This website and its content are provided for general informational purposes only. You may view and download content for personal, non commercial use, but you may not reproduce, distribute, or modify any part of this website without our prior written consent.
Not professional advice
The content on this website is general in nature and does not constitute advice specific to your organisation or circumstances. Nothing on this website should be relied upon as a substitute for a formal engagement with Proventis.
Intellectual property
All content on this website, including text, graphics, and the Proventis name and logo, is owned by or licensed to Proventis Pty Ltd and is protected by Australian and international intellectual property law.
Links to other websites
This website may contain links to third party websites. We are not responsible for the content or privacy practices of those websites, and including a link does not imply endorsement.
Limitation of liability
To the extent permitted by law, Proventis excludes all liability for any loss or damage arising from your use of this website or reliance on its content.
Governing law
These Terms of Use are governed by the laws of New South Wales, Australia, and you submit to the non exclusive jurisdiction of the courts of New South Wales.
Contact us
For any questions about this Privacy Policy or these Terms of Use, contact us at contact@proventis.com.au.